FAQ's
Orders:
1. How do I place an order?
Browse our online catalog, select your items and sizes, add them to your cart, and complete checkout through the provided payment options.
2. Can I modify or cancel my order after placing it?
Orders can be changed or canceled within a limited time after placement. Please contact customer support immediately to request modifications.
3. How do I track my order?
Once shipped, you will receive a tracking link via email to monitor your package until delivery.
4. What if I receive a wrong or damaged item?
Contact our support immediately with order details; we will resolve the issue through replacement or refund as per policy.
5.Do you offer bulk or corporate orders?
Please reach out to our sales team via the website for bulk order inquiries and special pricing.
Shipping & Returns:
1. How long does shipping take?
Standard delivery takes 5-7 business days within India, depending on your location.
2. Do you offer international shipping?
Currently, we ship only within India. We plan to expand internationally soon.
3. Is shipping free?
Free shipping is available on prepaid orders above a specific minimum amount. Check our website for details.
4. What is your return policy?
Returns are accepted within 15 days for unused, unwashed items with original tags and packaging.
5. How do I initiate a return or exchange?
Contact customer support with your order number to receive return instructions and approval.
Payment:
1. What payment methods do you accept?
We accept credit/debit cards, net banking, UPI, and digital wallets.
2.Do you offer Cash on Delivery (COD)?
COD is available for select PIN codes and order values, visible at checkout if eligible.
3. Is online payment secure?
Yes, all online transactions are processed through secure, encrypted payment gateways.